accessibility

GENERAL

Everyone is welcome to attend concerts. We want you to enjoy your night at Trix in the best possible conditions. Feel free to approach one of our volunteers upon arrival — they’ll be happy to assist you.

Do you have a question or specific needs? No problem: read below to see what’s possible or send us an email at info@trixonline.be. We’ll gladly think along with you!

WHEELCHAIR USERS

Trix is accessible for wheelchair users and adapted toilets are available. Our concert halls do not have fixed seating (unless specifically mentioned on the event page), and there is no raised platform with separate seating.

Tickets are general admission only — there are no separate ranks or zones for standing places.

/ Trix Bar and Club
The Bar and Club are located on the first floor and are accessible by elevator.

/ Trix Café and Hall
Our Café and Hall are located on the ground floor and are accessible for wheelchair users. The Hall itself has different levels connected by walkways.

/ Rehearsal Rooms and Studio

These spaces are located in the basement level of Trix (-1). Wheelchair users can easily access this level via the underground parking.

HAVING TROUBLE STANDING FOR LONG PERIODS?

As the hall setup may differ per concert, we ask you to contact us at info@trixonline.be at least one week in advance. Together, we’ll arrange the most suitable setting for your visit.

BLIND OR VISUALLY IMPAIRED VISITORS

Visiting with a guide dog? Please let us know in advance via info@trixonline.be.

TAKE A BREAK IN OUR CAFÉ

A concert can be intense. In our Café you can always take a break: grab free water, relax, or enjoy the atmosphere from a little distance. Everyone is welcome.

CONTACT

Do you have specific needs related to your visit to Trix? Please don’t hesitate to contact us at info@trixonline.be, preferably at least one week in advance.